Our office opens 1 hour before Disneyland (please check Disneyland’s calendar for park hours (PARK HOURS). Our office closes by 1:00 p.m daily. If you have a reservation with us please arrive before 11 am. Our phone lines are open from 7:00 a.m. to 7:00 p.m. PST. After that, feel free to leave us a voicemail message, and we will get back to you as soon as we can.